Shift Supervisor Trainee

Decker Jones, P.C.; Rockwall (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in health solutions is seeking a Shift Supervisor Trainee for an entry-level position in their retail operations. The role is designed to prepare candidates for higher supervisory positions, focusing on team management and customer service excellence. This part-time role offers flexible hours and comprehensive benefits, with a pay range of $16 to $24 per hour, depending on qualifications and experience.

Benefits

Comprehensive benefits

Flexible schedules

Tuition assistance

Qualifications

• High School diploma or equivalent preferred, but not required.
• Experience in retail preferred.

Responsibilities

• Supervise store crew activities and ensure smooth operations.
• Assist customers with questions and maintain confidentiality.
• Promote CVS's customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility to work various shifts

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The role involves performing tasks as directed to gain experience in key aspects of store operations and CVS/pharmacy culture. Successful completion of the training makes candidates eligible for promotion to supervisory roles, which support store management in driving performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff and ensures smooth operations, including opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities through assigning, directing, and follow-up.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS's customer service culture—greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer and patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated weekly hours: 20
Time type: Part-time
Pay range: $16.00 - $24.00 per hour, depending on experience, education, location, and other factors.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 08/28/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.