Shift Supervisor Trainee

The Regional Municipality of Durham; Rockwall (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Rockwall, Texas. This part-time position involves supervising store operations and customer service, with training for potential promotion to supervisor roles. Ideal candidates should possess strong analytical and communication skills, along with flexibility to work various schedules.

Benefits

Comprehensive medical plans

401(k) with matching

Stock purchase plans

Flexible schedules

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills are essential.
• Advanced communication skills advantageous.
• High School diploma or equivalent preferred, but not required.

Responsibilities

• Supervise store crew by assigning and directing activities.
• Assist customers with questions, problems, and complaints.
• Maintain customer/patient confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew by assigning, directing, and following up on all activities.
4. Communicate effectively with store management and crews.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues in accordance with company policy, promoting a positive shopping experience.
5. Maintain customer/patient confidentiality.

Qualifications and Requirements

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and the ability to work a flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Experience in retail.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Part-time, approximately 20 hours per week. Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For more details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/28/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.