Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Oxon Hill (MD); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a motivated Shift Supervisor Trainee to join their dynamic team. This entry-level role offers a unique opportunity to develop management skills and gain valuable experience in a retail environment. Trainees will learn about customer service excellence and store operations while working closely with dedicated colleagues. Upon successful completion of training, candidates can advance to supervisory positions, driving store performance and enhancing customer loyalty. Join a company that values compassion and teamwork, and take the first step towards a rewarding career in retail management.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential for success.
• Flexibility to work various shifts, including early mornings and weekends.

Responsibilities

• Supervise store crew activities and manage tasks effectively.
• Assist customers with questions and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. Trainees perform assigned work to develop management skills, complete basic operations training, and learn about CVS/pharmacy's culture and customer service focus.

Upon successful completion of the training, trainees are eligible for promotion to open supervisory positions, which support store management in driving store performance and customer loyalty. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, assign tasks, and follow up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture—greeting, offering help, thanking customers
4. Handle customer relations issues per company policy, ensuring a positive shopping experience
5. Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29
Part-time position
Pay range: To be determined based on experience and other factors.

Benefits

Comprehensive pay and benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit CVS Benefits.

Application deadline: 08/01/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.