Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Olive Branch (MS); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Shift Supervisor Trainee, where you will gain valuable experience in management and customer service. This entry-level position prepares you for future supervisory roles while supporting the store management team. You will learn to foster customer loyalty through exceptional service and ensure smooth operations in the absence of a manager. With a commitment to transforming health care, this role offers a dynamic environment where your contributions will make a difference. Embrace this opportunity to grow your career in a supportive and engaging workplace.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Retiree medical access

Qualifications

• Strong analytical and communication skills are essential.
• Flexibility to work various shifts is required.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers and handle relations effectively.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility to work early mornings

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews.
   • Supervise the store's crew by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture by greeting, offering help, and thanking customers.
   • Handle customer relations issues according to company policy, fostering a positive shopping experience.
   • Maintain customer confidentiality.

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40

Time type: Full time

Pay range: $16.00 - $23.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more info, visit our benefits page.

The application window closes on 07/18/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.