Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Cordova (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for a dedicated Shift Supervisor Trainee to join their dynamic team. This entry-level position offers a unique opportunity to develop essential management skills while supporting store operations and enhancing customer loyalty. The role includes supervising staff, assisting customers, and ensuring a positive shopping experience. With a commitment to comprehensive training and career advancement, this position is perfect for individuals eager to grow in a retail environment. Join a company that values dedication and compassion in transforming health care for millions.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Strong analytical and communication skills required.
• Flexibility in schedule including early mornings and weekends.

Responsibilities

• Supervise store staff and ensure smooth operations.
• Assist customers with questions and promote customer service.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer/patient confidentiality.

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.
• Preferred: Retail experience.
• Education: High School diploma or equivalent preferred but not required.

Additional Details

Hours: 20 hours/week

Time Type: Part-time

Pay Range: $16.00 - $23.00 per hour, depending on experience, education, location, and other factors.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit our benefits page.

Application deadline: 08/01/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.