Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Oakland (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee. This entry-level role prepares employees for higher-level supervisory positions. Responsibilities include managing store staff, ensuring customer satisfaction, and maintaining operations. The position offers part-time hours and a competitive pay rate.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.
• Retail experience preferred.

Responsibilities

• Supervise the store's crew by assigning, directing, and following up on all activities.
• Assist customers with questions, problems, and complaints.
• Promote CVS's customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff.
• Supervise the store's crew by assigning, directing, and following up on all activities.
• Communicate effectively with management and staff.

Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS's customer service culture (greet, offer help, thank).
• Handle customer relations issues per company policy, ensuring a positive shopping experience.
• Maintain customer/patient confidentiality.

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.
• Preferred: Retail experience.
• Education: High School diploma or equivalent preferred, but not required.

Additional Details

• Anticipated Weekly Hours: 25
• Time Type: Part time
• Pay Range: $18.34 per hour

Benefits

We offer a comprehensive and competitive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan.
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and retiree medical access.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on: 08/02/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.