Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; New Orleans (LA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in New Orleans. This entry-level role focuses on developing management skills while supervising store operations and enhancing customer service. The position offers a competitive hourly wage with comprehensive benefits, promoting a diverse and inclusive workplace.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible benefits like paid time off

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication skills needed.
• High school diploma preferred.

Responsibilities

• Supervise store crew and manage operations.
• Assist customers with questions and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, completes training on key business aspects (e.g., building customer loyalty through exceptional service), and learns about CVS/pharmacy culture.

Upon successful completion, trainees are eligible for promotion to open supervisor positions. These leadership roles support store management in driving performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads the staff, ensures smooth operations, and manages opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture: greet, offer help, thank customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer proficiency.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High school diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, location, and other factors.

Our people fuel our future. We value diverse teams that reflect the communities we serve and are committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive, competitive package including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost programs such as wellness screenings, tobacco cessation, weight management, counseling, and financial coaching.
• Flexible benefits like paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical access, and more, depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/13/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.