Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; New Orleans (LA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team in New Orleans. This entry-level position is designed to equip individuals with essential supervisory skills and prepare them for higher-level roles. As a trainee, you will engage with customers, support store management, and ensure smooth operations during shifts. With a focus on building customer loyalty through exceptional service, this role offers a comprehensive benefits package and the opportunity for career advancement. If you're looking to kickstart your career in retail management, this is the perfect opportunity for you.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential for this role.
• Flexibility to work various shifts is required.

Responsibilities

• Supervise store staff and manage daily operations.
• Assist customers with inquiries and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility to work various shifts

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for consideration for promotion to open supervisor positions. These roles support the store management team by driving store execution and performance, and by building customer loyalty through excellent service. When no manager is onsite, the supervisor leads staff, ensures store operations run smoothly, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store staff by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS's customer service culture by greeting, offering help, and thanking customers.
   • Handle customer relations issues per company policy, ensuring a positive shopping experience.
   • Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 32

Time type: Full time

Pay range: $16.00 - $24.00 per hour, based on experience, education, and location.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 07/08/2025.

Qualified applicants will be considered in accordance with applicable laws.