Shift Supervisor Trainee

Nuvance Health; Muncie (IN); On-site; Part time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee to oversee store operations and customer service. This entry-level part-time role prepares candidates for higher supervisory positions within the organization and emphasizes customer engagement, team leadership, and operational excellence. Upon successful completion of the training, candidates may transition to full supervisory roles with additional responsibilities.

Benefits

Affordable medical plans

401(k) with company matching

Flexible work schedules

Tuition assistance

Comprehensive wellness programs

Qualifications

• Advanced communication skills required.
• Deductive reasoning and analytical skills are necessary.
• Flexible schedule availability, including weekends is preferred.

Responsibilities

• Supervise the store's crew and ensure smooth store operations.
• Assist customers with questions and promote a positive shopping experience.
• Communicate effectively with store management and crews.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information both to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture (greet, offer help, thank).
8. Handle all customer relations issues in accordance with company policy, promoting a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred, but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is: $16.00 - $24.00. The actual salary offer depends on experience, education, geography, and other factors.

Benefits

We offer a comprehensive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with company matching, and employee stock purchase plan.
• No-cost wellness programs, tobacco cessation, weight management, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on: 09/16/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with laws.