Shift Supervisor Trainee

Nuvance Health; Savoy (IL); On-site; Full time

Job summary

Nuvance Health is looking for a Shift Supervisor Trainee who will undergo training to prepare for supervisory roles within the store. This entry-level position involves managing store operations and ensuring customer satisfaction while developing key management skills. Successful trainees can progress into leadership positions like Operations Supervisor or Shift Supervisor.

Benefits

Affordable medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Family leave

Dependent care resources

Retiree medical access

Qualifications

• Preferred high school diploma but not required.
• Flexibility including early mornings, overnights, weekends, and overtime.

Responsibilities

• Supervise the store crew by assigning and directing all activities.
• Assist customers with questions and promote customer service culture.
• Complete all opening and closing procedures.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture by greeting, offering help, and thanking customers
4. Handle customer relations issues per company policy, fostering positive shopping experiences
5. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Weekly Hours: 40
• Time Type: Full time
• Pay Range: $16.00 - $24.00/hour, depending on experience, education, geography, and other factors.

We are committed to fostering a workplace where every colleague feels valued and that they belong. Our benefits include affordable medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical access, and more. For details, visit our benefits page.

Application deadline: 08/29/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.