Shift Supervisor Trainee

Nuvance Health; Mount Pleasant (Westmoreland County); On-site; USD 10,000 - 60,000; Full time

Job summary

Nuvance Health is hiring a Shift Supervisor Trainee. This role prepares employees for higher supervisory positions, emphasizing customer satisfaction and store operations. Full-time position with structured training and various benefits offered, including medical and tuition assistance.

Benefits

Medical benefits

401(k) plan

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexibility.
• Preferred: Retail experience.

Responsibilities

• Supervise store crew and communicate effectively with store management.
• Assist customers with questions and promote customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew by assigning, directing, and following up on all activities.
4. Communicate effectively with store management and crews.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer/patient confidentiality.

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 30

Time Type: Full time

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We offer a comprehensive benefits package, including medical, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit our benefits page.

Application deadline: 08/11/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.