Shift Supervisor Trainee

CVS Health; Knoxville (TN); On-site; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee. This entry-level role prepares employees for supervisory positions while focusing on customer loyalty and operational excellence. Successful trainees may advance to higher roles, supporting store management and ensuring exceptional service.

Benefits

Medical Plans

401(k) with Matching

Employee Stock Purchase Plan

Wellness Programs

Paid Time Off

Flexible Schedules

Family Leave

Tuition Assistance

Qualifications

• Experience in retail is preferred.

Responsibilities

• Manage store staff and ensure smooth operations.
• Assist customers with questions and complaints.
• Demonstrate analytical skills and computer literacy.

Skills

Communication

Analytical Skills

Deductive Reasoning

Education

High School Diploma

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The 3rd Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, Trainees are considered for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team in driving store execution and performance, while building customer loyalty through excellent service. When no manager is onsite, the Supervisor leads store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

• Demonstrate deductive reasoning, analytical skills, and computer literacy.
• Exhibit advanced communication skills.
• Work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.
• Manage store staff through assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints, promoting CVS’s customer service culture.
• Handle customer relations issues per company policy, maintaining confidentiality.

Qualifications

• Experience in retail is preferred.
• High School Diploma or equivalent is preferred but not required.

Additional Details

• Anticipated weekly hours: 40
• Full-time position
• Pay Range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

Application Deadline

Application window closes on 08/12/2025.

Additional Information

• Seniority level: Internship
• Employment type: Full-time
• Job functions: Management and Healthcare
• Industry: Hospitals and Healthcare