Shift Supervisor Trainee

CVS Health Corporation; Pennsylvania; On-site; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position involves managing store operations, enhancing customer service, and ensuring smooth daily functions. Successful trainees can advance to Operations Supervisor roles, contributing to the CVS mission of providing exceptional healthcare services.

Benefits

Affordable medical plans

401(k) with match

Employee stock purchase plan

No-cost wellness and assistance programs

Flexible work schedules

Paid time off

Family leave

Tuition assistance

Qualifications

• Flexible schedule including early mornings, overnights, weekends, and overtime as needed.
• Retail experience preferred.

Responsibilities

• Supervise store crew and communicate effectively with management.
• Assist customers with questions and promote CVS customer service culture.
• Lead store staff when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

time left to apply End Date: August 12, 2025 (30+ days left to apply)

job requisition id R0592266

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff
• Supervise store crew through assigning, directing, and following up on activities
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank)
• Handle customer relations issues per company policy to ensure a positive shopping experience
• Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

We offer comprehensive wages and benefits, including:

• Affordable medical plans, 401(k) with match, employee stock purchase plan
• No-cost wellness and assistance programs
• Flexible work schedules, paid time off, family leave, tuition assistance, and more

For more details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/12/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.