Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Kenton (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a pathway to supervisory roles, where you'll learn essential management skills and customer service excellence. As a trainee, you'll engage with store management and staff, ensuring smooth operations and fostering customer loyalty. With flexible hours and a supportive environment, this role is perfect for those looking to grow in the retail sector. Join a team that values your well-being and offers comprehensive benefits, including medical plans and tuition assistance.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Family leave

Tuition assistance

Wellness programs

Qualifications

• Strong analytical and communication skills are crucial for this role.
• Flexibility in scheduling is essential for success.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexibility to work various shifts

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, convenient, and compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor roles. These leadership roles support the CVS Store Management team by driving store execution and performance, while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture: greet, offer help, thank customers.
8. Handle customer relations issues according to company policy and promote positive shopping experiences.
9. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical and computer skills, advanced communication skills, flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated Weekly Hours: 20

Time Type: Part-time

Pay Range: $16.00 per hour

Actual compensation depends on experience, education, location, and other factors.

Benefits

Our colleagues' well-being is a priority. Benefits include:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan.
• No-cost wellness and assistance programs.
• Flexible work schedules, paid time off, family leave, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application window closes on: 07/24/2025.

We consider qualified applicants with arrest or conviction records in accordance with applicable laws.