Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Hilliard (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is looking for a Shift Supervisor Trainee. This entry-level role prepares you for supervisory positions and involves managing store operations and customer service. Successful trainees may advance to Operations or Shift Supervisor roles, ensuring exceptional service and smooth operations in the store.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.

Skills

Deductive reasoning

Analytical skills

Communication

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues - caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor roles. These leadership positions support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew by assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy and promote positive shopping experiences
   • Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, and computer proficiency. Excellent communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 39

Time Type: Full time

Pay Range: $16.00 per hour; actual salary depends on various factors including experience and location.

Benefits

We offer a comprehensive package including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/06/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.