Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Jackson (NJ); On-site; Part time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee to prepare for higher-level supervisory roles. This entry-level position involves managing store operations, customer service, and supporting the store management team. Flexible working hours are required, and applicants prefer retail experience.

Benefits

Comprehensive medical plans

401(k) with match

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Required skills include deductive reasoning and analytical skills.
• Advanced communication skills and flexibility in schedule are necessary.
• Retail experience is preferred.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with questions and promote customer service culture.
• Lead staff when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, fostering a positive shopping experience
9. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part time

Pay range: $16.24 - $26.00 per hour, depending on experience, education, geography, and other factors.

We offer comprehensive benefits including medical plans, 401(k) with match, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care, tuition assistance, and more. For details, visit our benefits page.

Application window closes on: 07/24/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.