Shift Supervisor Trainee

CVS Health; Indianapolis (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level role offers a unique opportunity to learn the ropes of store management while preparing for future supervisory positions. The ideal candidate will thrive in a fast-paced environment, demonstrating strong analytical and communication skills to enhance customer service and team performance. With a focus on building customer loyalty and operational excellence, this position paves the way for career advancement within a leading health solutions company. If you're passionate about making a difference in healthcare, this is the perfect opportunity for you.

Benefits

Medical plans

401(k)

Stock purchase

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong deductive reasoning and analytical skills are essential.
• Advanced communication skills are required for effective interaction.

Responsibilities

• Supervise store staff and assign tasks to ensure smooth operations.
• Assist customers with questions and promote CVS customer service standards.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School Diploma or equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, more convenient, and more compassionate. We do it all with heart, each day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to prepare for supervisory responsibilities, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are considered for promotion to open supervisor positions. These roles support store management by driving store performance, ensuring smooth operations, and leading staff in the absence of a manager.

Essential Functions

• Use deductive reasoning, analytical, and computer skills.
• Communicate effectively with management and staff.
• Work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Management

• Supervise store staff, assign tasks, and monitor activities.
• Ensure effective communication within the team.

Customer Service

• Assist customers with questions, issues, and complaints.
• Promote CVS customer service standards by greeting, helping, and thanking customers.
• Handle customer relations per company policy and maintain confidentiality.

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, and advanced communication skills.

Preferred Qualifications: Retail experience.

Education

High School Diploma or equivalent preferred but not required.

Details

• Weekly Hours: 32
• Type: Full-time
• Pay Range: $16.00 - $24.00 per hour

Pay depends on experience, education, location, and other factors.

Benefits

Comprehensive wages and benefits, including medical plans, 401(k), stock purchase, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit CVS Benefits.

The application window closes on 07/30/2025. Qualified applicants with records will be considered per law.

Additional Details

• Seniority Level: Internship
• Employment Type: Full-time
• Job Functions: Management, Manufacturing
• Industries: Healthcare