Shift Supervisor Trainee - Overnight

Hispanic Alliance for Career Enhancement; Muncie (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position is designed to prepare you for future supervisory roles, where you'll lead store staff and ensure exceptional customer service. You'll gain valuable management skills while working in a dynamic environment that promotes customer loyalty and operational excellence. With a commitment to fostering a supportive workplace, this role offers competitive wages and benefits, making it an exciting opportunity for those looking to grow in the retail sector.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

No-cost wellness programs

Flexible work schedules

Paid time off

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility to work various shifts, including early mornings and weekends.

Responsibilities

• Supervise store activities and manage staff effectively.
• Assist customers with inquiries and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is more connected, convenient, and compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future responsibilities, completes basic management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions:

1. Management
2. Work effectively with management and store crews
3. Supervise store activities by assigning, directing, and following up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank)
4. Handle customer relations issues according to company policy, ensuring positive shopping experiences
5. Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40

Time type: Full-time

Pay range: $16.00 - $24.00 per hour, depending on experience and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Great benefits for great people

We offer competitive wages and benefits, including:

• Affordable medical plans, 401(k) with matching, and stock purchase plans
• No-cost wellness and assistance programs
• Flexible work schedules, paid time off, family leave, tuition assistance, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/29/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.

About the company

CVS Health is dedicated to helping people on their path to better health through innovative health services, plans, and community pharmacy efforts, making quality care accessible, affordable, and seamless.