Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Hartford City (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to embark on a rewarding journey in retail management. This entry-level position offers a unique opportunity to develop essential management skills while ensuring exceptional customer service. Trainees will learn the intricacies of store operations, from leading staff to handling customer relations, all while fostering a culture of loyalty and service excellence. With flexible hours and a supportive environment, this role is perfect for those looking to advance their career in a dynamic setting.

Benefits

Medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills are essential for effective management.
• Advanced communication skills are required to interact with staff and customers.

Responsibilities

• Supervise store activities and manage staff effectively.
• Assist customers with inquiries and maintain confidentiality.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexibility in schedule

Education

High School diploma or equivalent

Job description

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. Trainees perform assigned work to gain experience in management skills, understand key business aspects like building customer loyalty through exceptional service, and learn CVS/pharmacy culture.

Upon successful completion, trainees are eligible for promotion to open supervisory positions, supporting store management in driving performance and enhancing customer loyalty. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store activities through assigning, directing, and following up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy
   • Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical and computer skills, advanced communication skills, flexible schedule including early mornings, overnight, weekends, and overtime as needed.

Preferred: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20

Time type: Part time

Pay range: $16.00 - $24.00 per hour, based on experience, education, and location.

Benefits

Our comprehensive benefits include medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 07/29/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.