Shift Supervisor Trainee

CVS Health; Greenwood (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level role is designed to prepare individuals for future supervisory positions within the company. As a Shift Supervisor Trainee, you will gain valuable experience in store management, customer service, and operational excellence. With a focus on building customer loyalty and ensuring smooth store operations, this position offers a unique opportunity to grow within a dynamic and supportive environment. If you are passionate about delivering exceptional service and ready to take the first step in your management career, this role is perfect for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee Stock Purchase Plan

Life insurance

Disability benefits

Well-being programs

Education assistance

Store discounts

Paid time off

Holidays

Qualifications

• Preferred experience in retail.
• Strong communication and analytical skills are essential.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Customer service

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health.

Get AI-powered advice on this job and more exclusive features.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Demonstrate deductive reasoning ability, analytical skills, and computer skills.
• Exhibit advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, and work overtime as needed.

Responsibilities

• Management: Work effectively with store management and store crews. Supervise the store’s crew through assigning, directing, and following up on all activities. Effectively communicate information both to and from store management and crews.
• Customer Service: Assist customers with questions, problems, and complaints. Promote CVS customer service culture (greet, offer help, and thank). Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers. Maintain customer/patient confidentiality.

Qualifications

• Preferred experience in retail.

Education

High School Diploma or Equivalent Preferred but Not Required.

Additional Details

Anticipated weekly hours: 15. Time type: Part-time. Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Benefits include medical, dental, vision, 401(k), Employee Stock Purchase Plan, life insurance, disability benefits, well-being programs, education assistance, store discounts, paid time off, and holidays.

The application window closes on: 06/05/2025.

Employment Details

• Seniority level: Internship
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Health Care