Shift Supervisor Trainee

CVS Health; Greenwood (MS); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Shift Supervisor Trainee, where you'll learn the ropes of store management and customer service. This entry-level position offers a unique opportunity to develop leadership skills, drive performance, and enhance customer loyalty. With a flexible schedule and a commitment to exceptional service, you'll play a vital role in ensuring smooth store operations. The company fosters an inclusive environment that values diverse perspectives and promotes personal growth. If you're passionate about making a difference in the community and ready to take the first step in your career, this is the perfect opportunity for you.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential.
• Flexibility in scheduling is required for this role.

Responsibilities

• Supervise store crew activities and assign tasks.
• Assist customers with inquiries and complaints.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is more connected, convenient, and compassionate. We do all this with heart, every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to gain skills and knowledge about key aspects of the business, including customer loyalty through exceptional service and CVS/pharmacy culture. Successful completion of the training may lead to promotion opportunities in store management.

These leadership roles involve supporting store operations, driving performance, and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads the staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, assign tasks, and follow up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank)
4. Handle customer relations issues per company policy
5. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Hours: 25 hours/week

Time Type: Part-time

Pay Range: $16.00 - $23.00 per hour, depending on experience and location

Our team reflects the communities we serve, and we are committed to fostering an inclusive workplace where everyone feels valued and they belong.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/08/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

About CVS Health

We share a purpose: helping people on their path to better health through innovative health services, plans, and community pharmacy. Our goal is to make quality care affordable, accessible, and seamless, supporting overall well-being.