Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Granite City (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Shift Supervisor Trainee, where you will develop essential management skills in a dynamic retail environment. This entry-level role prepares you for future supervisory positions by providing hands-on training in operations and customer service. You'll work closely with store management to ensure smooth operations and foster customer loyalty through exceptional service. If you're ready to take the next step in your career and enjoy a flexible schedule, this is the perfect opportunity for you.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

No-cost wellness programs

Flexible work schedules

Paid time off

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Ability to work a flexible schedule, including weekends and overnights.

Responsibilities

• Supervise store staff and manage daily operations effectively.
• Assist customers with inquiries and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store staff by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture by greeting, offering help, and thanking customers.
   • Handle customer relations issues according to company policy to ensure a positive shopping experience.
   • Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, and advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40

Time type: Part time

Pay Range

The typical pay range is $16.00 - $24.00 per hour. Actual salary depends on experience, education, geography, and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and stock purchase plans.
• No-cost wellness and support programs.
• Flexible work schedules, paid time off, family leave, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/09/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.