Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Glenville (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to learn and develop management skills while supporting store operations and enhancing customer loyalty. The role involves effective communication with staff, supervising daily activities, and assisting customers to ensure a positive shopping experience. With a focus on training and development, successful candidates can advance to supervisory roles, making this a great starting point for a rewarding career in retail management. Join a company that values dedication and provides comprehensive benefits for its employees.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

No-cost wellness programs

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential.
• Retail experience preferred but not mandatory.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and promote service culture.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Customer service

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy to ensure a positive shopping experience.
9. Maintain customer confidentiality.

Qualifications

• Deductive reasoning, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.
• Preferred: Retail experience.
• Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $16.25 - $26.00 per hour, depending on experience, education, geography, and other factors.

Benefits

We offer a comprehensive and competitive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 07/25/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.