Shift Supervisor Trainee

CVS Health; Concord (CA); On-site; USD 23,763 - 35,817; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Paid time off

Flexible work schedules

Job summary

A leading health service provider in Concord, California, is seeking a Shift Supervisor Trainee for an entry-level role designed to pave the way for future supervisory positions. The candidate will oversee crew activities, ensure exceptional customer service, and maintain store operations. Flexibility in scheduling is essential, and previous retail experience is preferred. Competitive pay is offered, along with various benefits.

Qualifications

• Must be able to work a flexible schedule including mornings, nights, and weekends.
• Experience in retail preferred.

Responsibilities

• Supervise store crew effectively.
• Assist customers with questions and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Customer Service

Flexibility in schedule

Education

High School Diploma or equivalent

Job description

Shift Supervisor Trainee - CVS Health

Join to apply for the Shift Supervisor Trainee role at CVS Health.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

Position Summary: The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

• Management: Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Customer Service: Assist customers with questions, problems and complaints
• Promote CVS customer service culture (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Required Qualifications

• High School Diploma or equivalent preferred but not required (per job posting).

Preferred Qualifications

• Experience in retail

Anticipated Weekly Hours

25 hours

Time Type

Part time

Pay Range

The Typical Pay Range For This Role Is $17.25 - $26.00 per hour. The actual base salary offer depends on factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 12/04/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.