Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Flossmoor (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee in Flossmoor, IL. This entry-level position prepares individuals for supervisory roles by developing management skills through hands-on training. Trainees will learn to drive store performance and enhance customer loyalty while overseeing operations in the absence of a manager. A flexible schedule and strong communication skills are essential for success in this role.

Benefits

Comprehensive benefits package

401(k) plan

Tuition assistance

Paid time off

Flexible schedules

Qualifications

• Strong communication and analytical skills required.
• Flexible schedule including early mornings and weekends.
• Retail experience preferred.

Responsibilities

• Supervise store staff and manage daily operations.
• Assist customers with inquiries and ensure a positive shopping experience.
• Promote CVS's customer service culture.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team by driving store execution and performance and enhancing customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store staff through assigning, directing, and following up on activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS's customer service culture by greeting, offering help, and thanking customers
4. Handle customer relations issues per company policy, ensuring a positive shopping experience
5. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical and computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40
Time type: Full-time
Pay range: $16.00 - $26.00/hour, depending on experience and other factors.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/04/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.