Shift Supervisor Trainee

Nuvance Health; Easton (Northampton County); On-site; USD 10,000 - 60,000; Part time

Job summary

Nuvance Health is seeking a Shift Supervisor Trainee to prepare for higher-level supervisory roles. This entry-level position offers an engaging opportunity to manage store operations and drive customer service excellence while working a flexible part-time schedule. Ideal for candidates ready to be trained for management responsibilities.

Benefits

Affordable medical plans

401(k) with matching

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.
• Preferred: Experience in retail.

Responsibilities

• Supervise the store's crew through assigning, directing, and following up on all activities.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture and handle customer relations issues.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Effectively communicate information both to and from management and crews
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, promoting a positive shopping experience
9. Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20

Time type: Part time

Pay range: $16.00 - $26.00 per hour, depending on experience, education, and location.

Our teams reflect the communities we serve and are committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical access, and more, depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 09/02/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.