Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; East Peoria (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level role is designed to prepare individuals for future supervisory positions within the organization. The trainee will learn essential management skills, oversee store operations, and ensure exceptional customer service. With a focus on building customer loyalty and fostering a positive shopping environment, this position offers a pathway to career advancement. The company provides comprehensive benefits, including flexible schedules and a supportive work culture, making it an ideal opportunity for those looking to grow in the retail sector.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential for the role.
• Flexibility in working hours is required, including weekends and overnights.

Responsibilities

• Supervise store crew and manage daily operations effectively.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility in working hours

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing, and following up on all activities.
• Communicate effectively with store management and crews.

Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS’s customer service culture (greet, offer help, thank).
• Handle customer relations issues per company policy and foster positive shopping experiences.
• Maintain customer/patient confidentiality.

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and the ability to work flexible hours including early mornings, overnights, weekends, and overtime if needed.

Preferred Qualifications: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 25

Time type: Part-time

Pay Range: $16.00 - $24.00 per hour, based on experience and other factors.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/22/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.

About CVS Health

We share a purpose: helping people on their path to better health through innovative health services, plans, and community pharmacy support. Our goal is to make quality care affordable, accessible, and seamless to help people stay well in body, mind, and spirit.