Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Peoria (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position prepares you for future supervisory roles while you learn the ins and outs of store management. You'll work closely with colleagues to drive store performance and enhance customer loyalty through exceptional service. With flexible hours and a supportive environment, this role offers the perfect opportunity to grow within a company that values your contributions and fosters a culture of care and community. If you're ready to take the first step in your leadership journey, this is the role for you.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

No-cost wellness programs

Counseling services

Financial coaching

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Ability to work flexible hours including early mornings and weekends.
• Strong communication and analytical skills are essential.

Responsibilities

• Supervise store crew activities and ensure smooth operations.
• Assist customers with inquiries and maintain customer confidentiality.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is more connected, convenient, and compassionate. We do it all with heart, each day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion, trainees are eligible for promotion to open supervisor positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff
• Supervise store crew activities, assign tasks, and follow up
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, help, thank)
• Handle customer relations issues per company policy, ensuring positive shopping experiences
• Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical and computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Weekly Hours: 20

Time Type: Part-time

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans
• No-cost wellness programs, counseling, and financial coaching
• Paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more

For more info, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on 07/30/2025. Qualified applicants with arrest or conviction records will be considered per laws.

About CVS Health

Our purpose is helping people on their path to better health. We’re pioneering a new approach to total health, making quality care affordable, accessible, and seamless, to help people stay well in body, mind, and spirit.