Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Deerfield Beach (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading health solutions company as a Shift Supervisor Trainee, where you'll gain valuable experience in store management and customer service. This entry-level role prepares you for future supervisory positions while fostering a culture of exceptional service and customer loyalty. You'll work closely with store management to ensure smooth operations and lead your team in delivering a positive shopping experience. With flexible scheduling and a supportive environment, this position is perfect for those looking to grow in the retail industry while making a meaningful impact.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Retiree medical

Qualifications

• Strong analytical and communication skills are essential for success.
• Flexibility in scheduling is required, including weekends and overtime.

Responsibilities

• Supervise store crew and manage daily operations effectively.
• Assist customers with inquiries and maintain a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew by assigning, directing, and following up on all activities.
4. Communicate effectively with store management and crews.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy, fostering a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 29

Time Type: Part time

Pay Range: $16.00 - $26.00 per hour, depending on experience, education, geography, and other factors.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit our benefits page.

Application deadline: 08/05/2025. Qualified applicants with arrest or conviction records will be considered per all applicable laws.