Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; West Palm Beach (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to learn about store management and customer service in a dynamic retail environment. Trainees will engage in essential operations training, preparing them for future supervisory roles. With a focus on building customer loyalty and ensuring smooth store operations, this role is perfect for those who thrive in a fast-paced setting. The company offers flexible hours and a supportive workplace culture that values every colleague's contributions.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and deductive reasoning skills are essential for this role.
• Ability to effectively communicate with both management and store crews.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers with inquiries and maintain a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews.
• Supervise the store's crew by assigning, directing, and following up on all activities.
• Communicate effectively both to and from store management and crews.

1. Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture (greet, offer help, thank).
• Handle all customer relations issues in accordance with company policy to ensure a positive shopping experience.
• Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 29

Time Type: Part-time

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, location, and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive and competitive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost programs such as wellness screenings, tobacco cessation, weight management, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical access, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on: 07/11/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.