Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Aventura (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking organization as a Shift Supervisor Trainee, where you'll gain essential management skills and prepare for future leadership roles. This entry-level position offers a unique opportunity to learn about store operations while providing exceptional customer service. You'll be part of a dynamic team that values dedication and compassion, ensuring that customers receive the best experience possible. With flexible hours and a supportive environment, this role is perfect for those looking to grow in the retail industry. Don't miss the chance to make a difference in your community!

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew and ensure effective communication with staff.
• Assist customers with inquiries and maintain a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture (greet, help, thank).
   • Handle customer relations issues per company policy, ensuring a positive shopping experience.
   • Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 29
• Time type: Part-time
• Pay range: $16.00 - $26.00 per hour, depending on experience, education, and location.

Benefits

Our comprehensive benefits include affordable medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit our benefits page.

The application window closes on 08/05/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.