Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Aurora (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position is designed to cultivate management skills and prepare candidates for supervisory roles. Trainees will learn to manage store operations and enhance customer experiences by providing exceptional service. With a focus on developing leadership qualities, this role offers a comprehensive benefits package and the opportunity for career advancement. If you're ready to take the first step towards a rewarding career in retail management, this position is a perfect fit for you.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential.
• Flexibility in scheduling is required, including weekends and overnights.

Responsibilities

• Supervise store crew activities and manage store operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Flexibility

Education

High School diploma or equivalent

Job description

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. Trainees perform assigned work to develop management skills, learn about key business aspects like building customer loyalty through exceptional service, and understand CVS/pharmacy culture. Successful completion of the program makes candidates eligible for promotion to supervisory positions, which support store management in driving store performance and enhancing customer experience. When no manager is onsite, the Supervisor leads store staff, manages store operations, and ensures all opening and closing procedures are completed.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities, including assigning and following up on tasks
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greeting, offering help, thanking)
   • Handle customer relations issues per company policy to ensure positive shopping experiences
   • Maintain customer confidentiality

Qualifications

• Required: Deductive reasoning, analytical, and computer skills; advanced communication skills; flexible schedule including early mornings, overnights, weekends; ability to work overtime
• Preferred: Retail experience

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40
Time type: Full time
Pay range: The typical pay range is $0.00 - $0.00, depending on experience, education, and location.
Application deadline: 07/29/2025

Benefits

We offer comprehensive pay and benefits including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.