Shift Supervisor Trainee

CVS Health; Charlotte (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level role is designed to prepare individuals for future supervisory positions while developing essential management skills. Trainees will support store operations, lead staff, and enhance customer loyalty through exceptional service. With a focus on teamwork and effective communication, this role offers a pathway to career advancement in a dynamic retail environment. If you're looking to grow your career in a supportive atmosphere, this opportunity is perfect for you.

Benefits

Medical plans

401(k)

Stock purchase

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew activities and monitor performance.
• Assist customers with questions and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School Diploma or equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The role involves performing assigned work to develop supervisory skills, completing basic management training, and learning about key aspects of the business, including customer loyalty and CVS/pharmacy culture.

Upon successful completion, trainees are eligible for promotion to open supervisory positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff and ensures smooth operations, including opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities, assign tasks, and monitor performance
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, help, thank)
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, nights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School Diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 29
• Part-time position
• Pay Range: $16.00 - $24.00 per hour
• Application deadline: 07/26/2025

Benefits

Comprehensive benefits include medical plans, 401(k), stock purchase, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit CVS Benefits.