Shift Supervisor Trainee

CVS Health; Charlotte (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position prepares you for future supervisory roles while you learn essential operations and management skills. You'll be involved in managing store staff, ensuring smooth operations, and providing exceptional customer service. With a flexible schedule and a supportive work environment, this role offers a unique opportunity to grow within the healthcare sector. If you're passionate about making a difference in people's lives and thrive in a dynamic setting, this position could be your perfect fit.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Experience in retail is preferred for this role.

Responsibilities

• Manage and supervise store staff by assigning and directing activities.
• Assist customers and handle questions, problems, and complaints.
• Promote CVS’s customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High School Diploma or Equivalent

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

• Demonstrate deductive reasoning, analytical skills, and computer proficiency.
• Exhibit advanced communication skills.
• Work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Manage and supervise store staff by assigning, directing, and following up on activities.
• Communicate effectively with management and staff.
• Assist customers, handle questions, problems, and complaints.
• Promote CVS’s customer service culture (greet, help, thank).
• Handle customer relations issues per company policy to ensure a positive shopping experience.
• Maintain customer/patient confidentiality.

Qualifications

• Experience in retail (preferred).

Education

High School Diploma or Equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 20
• Part-time position
• Pay range: $16.00 - $24.00 per hour, depending on experience and location.

Our people fuel our future. We value and foster a workplace where every colleague feels valued and belongs. We offer comprehensive benefits including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 07/28/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.

Additional Information

• Seniority level: Internship
• Employment type: Part-time
• Job functions: Management and Manufacturing
• Industries: Hospitals and Healthcare