Shift Supervisor Trainee

CVS Health; Casa Grande (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee in Casa Grande, AZ. This entry-level role prepares employees for supervisory positions by providing essential management and customer service training. Successful trainees can advance to Operations Supervisor or Shift Supervisor roles, leading store staff and ensuring excellent customer service. Full-time position with flexible hours and various benefits available.

Benefits

Medical Plans

401(k)

Employee Stock Purchase

Wellness Programs

Paid Time Off

Flexible Schedules

Family Leave

Tuition Assistance

Qualifications

• Ability to work flexible hours.
• Effective communication and customer service skills.

Responsibilities

• Lead store staff when no manager is onsite.
• Ensure smooth store operations and customer service.

Skills

Communication

Customer Service

Analytical Skills

Deductive Reasoning

Education

High School Diploma

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

• Management: Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.
• Customer Service: Assist customers with questions, problems, and complaints. Promote CVS customer service culture (greet, offer help, thank). Handle customer relations issues per company policy, maintain confidentiality.

Qualifications

• Required Qualifications: Ability to work flexible hours, effective communication, customer service skills.
• Preferred Qualifications: Experience in retail.

Education

High School Diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40, Full-time. Pay range: $16.00 - $26.00 per hour, depending on experience, education, and location.

Our benefits include medical plans, 401(k), employee stock purchase, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/16/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.

Additional Information

• Seniority level: Internship
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Health Care

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