Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Fountain Hills (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position is designed to prepare you for higher supervisory roles while offering a chance to gain valuable management experience. You will work closely with store management to ensure smooth operations and provide exceptional customer service. With flexible hours and a supportive environment, this role is perfect for those looking to grow in the retail sector. Join a company that values inclusivity and offers comprehensive benefits, including tuition assistance and paid time off.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility in working hours is required, including early mornings and weekends.

Responsibilities

• Supervise store crew by assigning and directing activities.
• Assist customers with questions and promote excellent service.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to gain experience in management and operations, completes basic training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff.
• Supervise store crew by assigning, directing, and following up on activities.
• Communicate effectively with management and staff.

Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture—greeting, offering help, and thanking customers.
• Handle customer relations issues per company policy, ensuring a positive shopping experience.
• Maintain customer confidentiality.

Required Qualifications

• Deductive reasoning, analytical, and computer skills.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 29

Time Type: Part-time

Pay Range: $16.00 - $26.00 per hour, depending on experience, education, location, and other factors.

We are committed to fostering a workplace where every colleague feels valued and included. Our comprehensive benefits include medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 07/18/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.