Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Caln Township (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level role is designed to prepare individuals for higher supervisory positions, focusing on essential management and customer service skills. Trainees will learn to oversee store operations, support the management team, and enhance customer loyalty through exceptional service. With a commitment to health and wellness, this company offers a supportive environment where employees can thrive. If you're ready to embark on a rewarding career path in retail management, this opportunity is perfect for you.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Strong communication and analytical skills are crucial for this role.
• Flexibility to work various shifts, including early mornings and weekends.

Responsibilities

• Supervise store crew and ensure effective communication with management.
• Assist customers with inquiries and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is more connected, more convenient, and more compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance, and by focusing on excellent customer service to build consumer loyalty. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews
• Supervise the store’s crew by assigning, directing, and following up on all activities
• Communicate effectively with management and crews

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (Greet, offer help, thank)
• Handle customer relations issues per company policy, ensuring a positive shopping experience
• Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 29
• Time Type: Part time
• Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, and more. For details, visit our benefits page.

Application deadline: 07/26/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

About CVS Health

We share a purpose: helping people on their path to better health through innovative health services, plans, and community pharmacy efforts. Our goal is to make quality care affordable, accessible, and seamless, supporting overall well-being in body, mind, and spirit.