Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Burien (WA); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee in Burien, WA. This entry-level position prepares you for supervisory roles by developing skills in customer service and store management. Successful candidates will lead store staff, ensuring exceptional service and operations during shifts. Flexibility in scheduling is required, with training opportunities available for career advancement.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Dependent care resources

Qualifications

• Strong management and customer service skills required.
• Experience in retail preferred.
• Flexibility to work various shifts.

Responsibilities

• Supervise store crew activities, assisting management.
• Ensure excellent customer service and promote store culture.
• Handle store operations when management is unavailable.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to develop skills and knowledge, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, including assigning, directing, and following up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, issues, and complaints
7. Promote CVS customer service culture by greeting, offering help, and thanking customers
8. Handle customer relations issues per company policy and foster positive shopping experiences
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range is $21.91 - $29.41 per hour. Actual offers depend on experience, education, location, and other factors.

Benefits

We offer comprehensive pay and benefits, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical access, and more. For details, visit our benefits page.

The application deadline is 08/29/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.