Shift Supervisor Trainee

The Regional Municipality of Durham; Burien (WA); On-site; USD 10,000 - 60,000; Part time

Job summary

The Regional Municipality of Durham is seeking a Shift Supervisor Trainee to support store operations and enhance customer service. This part-time role offers a pay range of $21.91 - $29.41 per hour, ideal for individuals looking to gain supervisory experience in retail. Benefits include affordable medical plans and flexible schedules, alongside opportunities for promotion upon successful completion of training.

Benefits

401(k) with matching

Employee stock purchase plans

Tuition assistance

Paid time off

Flexible schedules

Qualifications

• Strong communication and customer service skills required.
• Ability to work flexible hours, including early mornings and weekends.
• Retail experience preferred.

Responsibilities

• Supervise store staff, ensuring effective operation.
• Assist customers with inquiries and promote CVS's customer service culture.
• Lead the store in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Retail experience.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part-time

Pay Range

The typical pay range is $21.91 - $29.41 per hour, depending on experience, education, and location.

Benefits

Our benefits include affordable medical plans, 401(k) with matching, employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/29/2025. Qualified applicants with arrest or conviction records will be considered per law.