Shift Supervisor Trainee

CVS Health; Burbank (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to develop essential supervisory skills while providing excellent customer service. Trainees will engage in a comprehensive training program that prepares them for future leadership roles. The ideal candidate will demonstrate strong analytical and communication abilities, work effectively with team members, and contribute to a positive shopping experience for customers. Join a company committed to fostering a diverse and inclusive workplace where every colleague feels valued.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong deductive reasoning and analytical skills required.
• Effective communication skills are essential for success.

Responsibilities

• Assist customers with questions and complaints to ensure satisfaction.
• Supervise store crew and manage daily operations effectively.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Effective communication

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

• Demonstrate deductive reasoning, analytical skills, and computer proficiency.
• Exhibit advanced communication skills.
• Work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Management

• Work effectively with store management and staff.
• Supervise store crew by assigning, directing, and following up on activities.
• Communicate effectively with management and staff.

Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS’s customer service culture (greet, help, thank).
• Handle customer relations issues per company policy to ensure a positive shopping experience.
• Maintain customer/patient confidentiality.

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, and effective communication.

Preferred Qualifications: Retail experience.

Education

High School Diploma or Equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 24
• Type: Part-time
• Pay Range: $18.72 per hour

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

We offer comprehensive pay and benefits, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application window closes on: 07/12/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.