Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Mount Ephraim (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee in Mount Ephraim, NJ. This entry-level position prepares employees for supervisory roles, focusing on customer service and management skills. Successful trainees may be promoted to higher-level positions, supporting store performance and customer loyalty.

Benefits

Medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Dependent care resources

Tuition assistance

Qualifications

• Ability to work flexible hours including early mornings, overnights, weekends, and overtime as needed.
• Retail experience preferred.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store performance and fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew by assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer confidentiality

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills. Ability to work flexible hours including early mornings, overnights, weekends, and overtime as needed.
• Preferred: Retail experience.
• Education: High School diploma or equivalent preferred, but not required.

Additional Details

• Anticipated Weekly Hours: 25
• Time Type: Part-time
• Pay Range: $16.24 - $24.00 per hour, depending on experience, education, location, and other factors.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/08/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.