Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Bethany Beach (DE); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to oversee store operations and customer service. This entry-level role prepares candidates for higher supervisory positions within a dynamic retail environment. Ideal for individuals with strong communication skills and a flexible schedule, this position offers a competitive hourly wage and various employee benefits.

Benefits

Affordable medical plans

401(k) with matching

Flexible work schedules

Tuition assistance

Qualifications

• Strong communication and analytical skills required.
• High School diploma preferred but not mandatory.
• Flexibility to work various shifts including weekends.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and ensure a positive shopping experience.
• Lead store staff when no manager is present.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Ability to work flexible hours

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor roles. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff
• Supervise store crew by assigning, directing, and following up on activities
• Communicate effectively with management and staff

1. Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, help, thank)
• Handle customer relations issues per company policy, ensuring a positive shopping experience
• Maintain customer confidentiality

Required Qualifications

• Deductive reasoning, analytical, and computer skills
• Advanced communication skills
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

25

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 - $24.00 per hour. The actual salary depends on experience, education, location, and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more, depending on eligibility

For more information, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on 08/11/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.