Shift Supervisor Trainee

Nuvance Health; Alcoa (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

A well-known health solutions company is looking for a Shift Supervisor Trainee in Alcoa, TN. This entry-level role involves learning management skills and customer service to prepare for higher-level supervisory positions. Ideal candidates exhibit strong analytical and communication skills while being adaptable to various working hours.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Ability to work flexible hours including early mornings, overnights, weekends, and overtime.

Responsibilities

• Supervise store staff by assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Strong communication skills

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are considered for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support store management in driving store execution and performance while fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads staff, ensures smooth store operations, and completes opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store staff by assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, and computer proficiency. Strong communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High school diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Our colleagues are vital to our future. We foster a workplace where everyone feels valued and included.

Benefits

Our comprehensive benefits include:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more

For more details, visit https://jobs.cvshealth.com/us/en/benefits

The application deadline is 08/12/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.