Shift Supervisor Trainee

The Regional Municipality of Durham; Harriman (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading health solutions company as a Shift Supervisor Trainee, where you'll prepare for higher roles in a dynamic retail environment. Engage with customers to enhance their shopping experience while developing essential management skills. This part-time position offers flexible hours and a competitive hourly rate with comprehensive benefits.

Benefits

Medical plans

401(k) plan

Flexible schedules

Tuition assistance

Paid time off

Qualifications

• Deductive reasoning and analytical skills are crucial for the role.
• Advanced communication skills required for customer interaction.
• High School diploma preferred but not mandatory.

Responsibilities

• Supervise and direct store activities.
• Assist customers with questions and maintain confidentiality.
• Ensure smooth store operations when management is unavailable.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop skills necessary for future supervisory responsibilities, completes basic operations and management training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance, while fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and oversees all opening and closing procedures.

Essential Functions:

1. Management
2. Work effectively with store management and staff
3. Supervise store activities by assigning, directing, and following up
4. Communicate effectively with management and staff

Customer Service

Assist customers with questions, problems, and complaints

Promote CVS's customer service culture (greeting, offering help, thanking)

Handle customer relations issues per company policy and ensure positive shopping experiences

Maintain customer/patient confidentiality

Required Qualifications: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications:

• Experience in retail

Education: High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours: 20

Time Type: Part-time

Pay Range:

The typical pay range for this role is $16.00 - $23.00 per hour. The actual offer depends on experience, education, location, and other factors.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/29/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.