Shift Supervisor Trainee

Allegheny County Bar Association; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Philadelphia. This entry-level role prepares employees for supervisory positions with offered training in management and customer service skills. Flexible scheduling and a competitive salary are included.

Benefits

Affordable medical plans

401(k) with matching

Tuition assistance

Flexible work schedules

Paid time off

Qualifications

• Ability to work a flexible schedule including mornings, overnights, weekends.
• Experience in retail is preferred.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers and handle relations issues.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor roles. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank)
4. Handle customer relations issues per company policy and promote a positive shopping experience
5. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

24

Time Type

Part time

Pay Range

The typical pay range is $16.00 - $24.00 per hour, depending on experience, education, geography, and other factors.

Benefits

We offer a comprehensive and competitive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical access, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on 08/28/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.