Shift Supervisor Trainee

CVS Health Corporation; Village of Fairport (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to learn the ropes of store management while providing exceptional customer service. Trainees will develop essential skills in operations and management, preparing for future supervisory roles. With a focus on building customer loyalty and ensuring smooth store operations, this role is perfect for those looking to kickstart their career in retail management. Enjoy a flexible schedule and a supportive work environment that values hard work and collaboration.

Benefits

Medical plans

401(k)

Stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility in schedule is required, including early mornings and weekends.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and promote excellent service.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

Time left to apply: End Date: July 26, 2025 (30+ days left to apply)

Job requisition ID: R0573629

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise the store crew through assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (Greet, offer help, thank)
   • Handle customer relations issues according to company policy, fostering a positive shopping experience
   • Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications: Retail experience

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay range: $16.25 - $26.00 per hour, depending on experience, education, and location.

Benefits include medical plans, 401(k), stock purchase plan, wellness programs, paid time off, flexible schedules, and more. For details, visit CVS Benefits.

Application deadline: July 26, 2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.

About Us

Our work experience reflects our culture, values, sustainability efforts, and recognition programs. Our employees are disciplined, hardworking, curious, trustworthy, humble, and collaborative, making us the #1 Top Workplace in the area.