Shift Supervisor & Team Coach

Jimmy John's; Germantown (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Jimmy John’s Germantown, TN seeks a restaurant manager to lead a team of about 3–15 employees. You will assign, oversee, and evaluate work, train new staff, and manage ordering, receipt, storage, and issuing of supplies to minimize waste and loss while maintaining speed and quality.

Supervise food preparation and service, greet customers, take orders, ring up sales, and ensure world-class customer service. You will forecast daily item usage, open and close the store, and maintain accurate cash

Qualifications

• Assigns, oversees, and evaluates staff performance.
• Trains new staff and resolves employee issues.
• Forecasts daily food item usage per shift.
• Manages inventory and supplies to minimize waste and loss.
• Ensures consistent, world-class customer service.

Responsibilities

• Assigns, oversees, and evaluates staff performance.
• Recommends promotions, transfers, or terminations based on performance.
• Forecasts daily food item usage per shift.
• Supervises food preparation and service during shifts.
• Open and close procedures and cash management.
• Ensure world-class customer service and accurate order fulfillment.

Skills

Staff management

Customer service

English communication

Prioritization & independence

Conflict resolution

Tools

Word

Excel

Job description

Jimmy John’s Germantown, TN seeks a restaurant manager to lead a team of about 3–15 employees. You will assign, oversee, and evaluate work, train new staff, and manage ordering, receipt, storage, and issuing of supplies to minimize waste and loss while maintaining speed and quality.

Supervise food preparation and service, greet customers, take orders, ring up sales, and ensure world-class customer service. You will forecast daily item usage, open and close the store, and maintain accurate cash