Shift Supervisor: Service, Quality & Cost Control

guernseysonic; Ville Platte (LA); On-site; USD 38,000 - 50,000; Full time

Job summary

guernseysonic in Ville Platte is seeking an Assistant Manager to oversee daily operations and ensure outstanding product quality and customer service. You'll lead a team, manage drive-in operations, and handle customer and employee issues during your shifts.

The ideal candidate will have at least 2 years of restaurant management experience and strong leadership skills. Flexibility in scheduling is required as the role includes evenings, weekends, and holidays.

Qualifications

• At least 2 years of restaurant management experience or one year of retail management experience preferred.
• Experience running a restaurant shift without supervision.
• General restaurant or retail knowledge required.

Responsibilities

• Lead and manage drive-in operations during shift for optimal guest experience.
• Train, manage, and direct employees during shift.
• Handle guest and employee issues effectively.

Skills

Problem-solving

Leadership

Communication

Multi-tasking

Decision-making

Time-management

Conflict-resolution

Job description

guernseysonic in Ville Platte is seeking an Assistant Manager to oversee daily operations and ensure outstanding product quality and customer service. You'll lead a team, manage drive-in operations, and handle customer and employee issues during your shifts.

The ideal candidate will have at least 2 years of restaurant management experience and strong leadership skills. Flexibility in scheduling is required as the role includes evenings, weekends, and holidays.