Shift Supervisor: Service, Quality & Cost Control

guernseysonic; Harrisburg (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

guernseysonic is seeking an Assistant Manager in Harrisburg, Illinois, to lead and develop staff, ensuring excellent customer service and product quality. The role involves managing drive-in operations, staffing levels, and upholding company policies.

Successful candidates will have at least 2 years of restaurant management experience or similar retail experience. They must demonstrate strong leadership and communication skills, and be able to perform under pressure while handling various operational duties. Flexible working hours, including nights and weekends, are expected.

Qualifications

• At least 2 years of restaurant management experience or one year of retail management experience preferred.
• Experience running a restaurant shift without supervision.
• Basic computer, math, and reading skills.

Responsibilities

• Train, manage, and direct employees during shifts.
• Ensure optimal guest experience during shifts.
• Monitor food, labor, and inventory to maximize cost control.

Skills

Leadership

Problem-solving

Effective communication

Time management

Job description

guernseysonic is seeking an Assistant Manager in Harrisburg, Illinois, to lead and develop staff, ensuring excellent customer service and product quality. The role involves managing drive-in operations, staffing levels, and upholding company policies.

Successful candidates will have at least 2 years of restaurant management experience or similar retail experience. They must demonstrate strong leadership and communication skills, and be able to perform under pressure while handling various operational duties. Flexible working hours, including nights and weekends, are expected.