Shift Supervisor: Service, Quality & Cost Control

guernseysonic; Benton (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

guernseysonic is looking for an Assistant Manager in Benton, Illinois, to lead and develop team members, ensuring excellent product quality and customer service during shifts. The Assistant Manager will train and manage staff, oversee operations, and maintain compliance with all company policies.

The ideal candidate should have experience in restaurant management, strong problem-solving skills, and effective communication abilities. Flexibility is required, as the role involves irregular hours including nights and weekends.

Qualifications

• At least 2 years of restaurant management experience or one year of retail management experience preferred.
• Knowledge of federal, state, and local health and safety laws and regulations.
• Effective verbal and written communication skills.

Responsibilities

• Train, manage, and direct drive-in employees during shift.
• Lead and manage drive-in operations to provide an optimal guest experience.
• Monitor and manage the drive-in’s food, labor, paper, and inventory.

Skills

Leadership

Customer Service

Problem-solving

Multi-tasking

Effective Communication

Job description

guernseysonic is looking for an Assistant Manager in Benton, Illinois, to lead and develop team members, ensuring excellent product quality and customer service during shifts. The Assistant Manager will train and manage staff, oversee operations, and maintain compliance with all company policies.

The ideal candidate should have experience in restaurant management, strong problem-solving skills, and effective communication abilities. Flexibility is required, as the role involves irregular hours including nights and weekends.